Post by account_disabled on Mar 9, 2024 3:00:49 GMT -6
This speed allowed us (on assistance services) to block mailings and avoid entry into the blacklist. and around 130 hacked websites. Thanks to our intervention, the passwords of the boxes were changed immediately and we helped our customers secure their website. In most cases, website hacking occurred through the use of bugs on CMS that had not been updated for a long time . For this reason it is always recommended to update the content management system. Beyond system assistance Not everything always ends with the solution of the problem. Example: a website is online but is having load problems on the server.
The provider simply notifies the webmaster of the problem and that Venezuela Phone Number he must resolve it otherwise resources will be limited or the service will be suspended . The provider is not a development agency: this problem must be resolved by the webmaster. But these dynamics cannot always be resolved independently. For this reason, ServerPlan tries to identify the problem and give indications to the customer (where possible) even if it is not within its competence. This way the webmaster solves it. Some examples can be found in reconfiguring a website so that it uses HTTPS (many times an intervention in the CMS database is necessary to avoid mixed content) or a database query that is too heavy which can be resolved by adding specific indexes.
We have always believed that we should never close the door when faced with a problem that does not derive directly from our services.the industry and our technicians are also trained on extra-system topics . Must read: Intrepid Support also lands on Android Relaxation room The most beautiful feeling that can be felt inside our offices is the "Thank you from the bottom of my heart" from our customers after having solved problems that - in some cases - they have been facing for years. And after a lot of work, we can also treat ourselves to a good coffee and a challenge at table football . Click to rate this article! [Total votes: 3 Average: 5 ] AboutLatest Posts Christian Cantinelli Christian Cantinelli Service Manager at Server Plan srl I am the manager of Technical Customer Support for Server Plan.
The provider simply notifies the webmaster of the problem and that Venezuela Phone Number he must resolve it otherwise resources will be limited or the service will be suspended . The provider is not a development agency: this problem must be resolved by the webmaster. But these dynamics cannot always be resolved independently. For this reason, ServerPlan tries to identify the problem and give indications to the customer (where possible) even if it is not within its competence. This way the webmaster solves it. Some examples can be found in reconfiguring a website so that it uses HTTPS (many times an intervention in the CMS database is necessary to avoid mixed content) or a database query that is too heavy which can be resolved by adding specific indexes.
We have always believed that we should never close the door when faced with a problem that does not derive directly from our services.the industry and our technicians are also trained on extra-system topics . Must read: Intrepid Support also lands on Android Relaxation room The most beautiful feeling that can be felt inside our offices is the "Thank you from the bottom of my heart" from our customers after having solved problems that - in some cases - they have been facing for years. And after a lot of work, we can also treat ourselves to a good coffee and a challenge at table football . Click to rate this article! [Total votes: 3 Average: 5 ] AboutLatest Posts Christian Cantinelli Christian Cantinelli Service Manager at Server Plan srl I am the manager of Technical Customer Support for Server Plan.